Pet Sitting Client Intake Form: 20 Questions to Ask Before the First Visit

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Most pet-sitting problems come from something you did not know: a door that locks behind you, a dog that bolts, a cat on medication. A short intake form, filled in at the meet-and-greet, prevents most of them. Use these 20 questions as your template.

Contact and emergencies (4)

1. Best phone number and a backup contact while you are away
2. Travel dates and how reachable you will be
3. An emergency contact who lives nearby
4. Who is allowed to authorize vet treatment, and what is the spending limit

About the pet (4)

5. Name, age, breed, weight
6. Spayed or neutered, microchip number
7. How long have you had the pet
8. Vaccination status

Health and medication (4)

9. Vet clinic name, phone number and address
10. Any conditions, allergies or past injuries
11. Medication: name, dose, timing, and how the pet takes it
12. What to do if the pet refuses food or vomits

Behavior and temperament (4)

13. Fears and triggers: mail carriers, other dogs, thunder, men with hats
14. Escape history, door-darting, fence-jumping
15. Behavior around strangers, children and other animals
16. Commands and cues the pet knows, and what calms them down

The home and routine (4)

17. Food type, portion and times; treat rules
18. Walk route, length and any places to avoid
19. Keys, gate or alarm codes, and where supplies are kept
20. Any house rules: off-limits rooms, litter location, trash day

Make it reusable

Keep each client's answers in one place, so you never dig through text messages for the gate code at the door. Update after every change, such as a new medication.

PetSitter Pro keeps this in a client profile: temperament, vet info, medication schedules, dietary needs, gate codes and feeding instructions, with a visual calendar and one-tap navigation to the next client's home. Client data is stored on your device. You can add your first real client during onboarding, and sample clients do not count toward the free client allowance.